Testing Procedures Help to Ensure Total Customer Satisfaction0 pages

Commitment to Quality

Industry-leading Testing Procedures Help to
Ensure Total Customer Satisfaction
Our goal at Emerson is to meet or exceed our customers’ expectations,
and this is reflected in the way we manufacture and test our gas
chromatograph products.
Our Quality Commitment
Emerson’s Gas Chromatograph Center of Excellence is committed to
the continuous improvement of our processes and systems to meet
or exceed our customers’ expectations. We are driven by:

The conditions in your field environment are tough. Your Emerson
gas chromatograph will be tougher. That is our quality promise
to you.

A keen understanding of our customer’s needs
The commitment of every employee to provide the highest tt
quality products and services avaialable in the industry
A sharp focus on improving processes in all areas to maximize
effectiveness, increase throughput, eliminate waste and add tt
more customer value

Every Emerson gas chromatograph that leaves our facility undergoes
rigorous testing throughout assembly. The majority of our systems
are put into a 24-hour environmental chamber test, where they must
operate to specification in an environment where the temperatures
cycle between 0° and 130 °F (-18° and 54 °C) for a minimum of
24 hours.
Environmental chamber testing is offered to our customers free of
charge for all Emerson gas chromatographs prior to shipment.
Our product testing procedures are much stricter than the industry
standard for analytical measurement products. When you purchase
an Emerson gas chromatograph, you can be assured that you’re
purchasing the highest-quality process gas chromatograph or
natural gas chromatograph available.
As a result of chamber testing, 100 % of all gas chromatographs that
we ship will operate to the performance specifications across the
stated operating temperature range.

Environmental Test Chamber
Emerson’s Houston-based gas chromatograph center of excellence
houses three environmental test chambers. In these chambers, our
gas chromatographs are brought online to full power for a period of
24 hours, where they are soaked in 4–6 hour cycles of temperatures
ranging from 0-130 °F (-18–54 °C). Resulting data is analyzed to
ensure peak performance of each system.