Subscription Support for Microsoft Dynamics Online Services0 pages

Subscription Support for
Microsoft Dynamics
Online Services
Expert Assistance for Small and
Midsize Businesses
Get more out of your Microsoft Dynamics Online Services
solution with a support plan that keeps you connected.
The Subscription Support plan is included with your
Microsoft Dynamics CRM Online, Microsoft Dynamics
Marketing, or Microsoft Dynamics Social Listening service,
and it gives you essential support services and technical
resources so you can stay informed, work smarter, and stay
focused on your business.
The Subscription Support plan lets you submit support
requests both online and by phone, with next-business-day
responses to address technical issues. Call backs eliminates
on-hold times, connecting you with the right engineer, right
away—and unlimited break/fix support keeps your business
up and running!
Use your Subscription Support plan resources to set up your
software, get the most out of your Microsoft Dynamics
Online Services and improve business performance. Get
unlimited access to self-help tools on Customer Center, to
learn how you can get the most from Microsoft Dynamics
Online Services. Get access to our Getting Started catalog
with rich online learning tools, available on Customer Center
24 hours a day, so you can learn at your own pace and
address routine technical issues as they arise.
Tap into a rich online community of expert peers to share
information and get assistance. Learn from and share
answers and ideas with other Microsoft Dynamics Online
Services experts around the world, and discover new ways to
expand your business opportunities.
You’ve got a business to run, and your system is the engine
for your success. Whenever you need help to keep things on
track, we’ve got your back.

Benefits at a glance
Available with Microsoft Dynamics CRM
Online, Microsoft Dynamics Marketing, or
Microsoft Social Listening
Get responses to technical support
calls within one business day

Maximize uptime with unlimited
break/fix support

Find help quickly from an online
community of experts and peers

Start with Getting Started catalog,
self-help guides

Access self-directed support on our
customer portals

Email Deliverability Services for
Microsoft Dynamics Marketing