After-Sales Service0 pages
AFTER-SALES SERVICE
T
ecauma makes after-sales experts available to you to meet all your needs. If you need
spare parts, maintenance, a technical assessment or repair work... there is always a
Tecauma professional at your service.
Don’t hesitate to contact us !
CONTACT OUR AFTER-SALES SERVICE :t
Phone : t+33 (0)2 51 48 42 44t
Fax : t +33 (0)2 51 48 34 33t
AVAILABILITY :
Monday to Friday
8am to 12:30am - 1:45pm to 5:30pm
1
AFTER-SALES TECHNICIANS
SKILLS : AUTOMATION, ROBOTICS, IT, MECHANICS
MAINTENANCE : TECAUMA’s service contracts make it possible for you to
have a technician visit you regularly to maintain your machines and ensure
their optimal operation.
EXPERTISE : A technician can visit you to audit or optimize your machines,
or to put new products into operation.
TROUBLESHOOTING : In case of a breakdown, a technician analyses
quickly your need and intervenes at a distance or on site, to avoid expensive
production halts.
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SPARE PARTS
Spare parts delivery within 48 hours (except for specific parts)
Competitive prices
A single contact person for the supply of all components to SAVE TIME
To protect yourself from risks of breakdown likely to stop your production,
every machine is delivered with a list of spare parts which you are advised to
have in stock. These are components which demand a long procurement lead
time or whose failure could totally block the machine.
http://www.tecauma.com/customer-services/
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