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April 2015 Issue

TECHNICAL TRAINING FOR CUSTOMERS
Enlarging your expertise - technical training for customers
The technical trainings at the SENNEBOGEN Academy oer end users the best
opportunities, for further training on
the SENNEBOGEN cranes and material
handling machines. Recently 17 participants from British Forth Ports took part
at a training in Straubing. Together with
the service technicians of the local British
sales and service partner Hassell & Sons,
they were able to gain a valuable insight
into the technique of SENNEBOGEN cranes
and material handlers as well as deepen
their knowledge and establish contacts.

A group of 17 participants from British Forth Ports and the sales and service partner Hassell & Sons was
trained during the three-day course at the SENNEBOGEN Academy.

vidual trainings address the special service
challenges each client is faced with.
The participants learn about the function
and location of each machine component
in detail in order to be able to carry out
easy self-maintenance on site. By inten-

siying the cooperation between customer and dealer technicians a maximum
availability and reliability of the machines
are ensured. This is especially for Forth
Ports of great importance, since their
machines are constantly in use during 24
hours shifts.

Time for exchange and knowledge transfer
As a service provider for all port and logistic tasks Forth Ports serves a total of eight
ports in the UK. The proven SENNEBOGEN
machines are used for handling general
cargo and bulk material. Aim of this training, which took place over three days in
the new SENNEBOGEN Academy, has been
for example to expand their knowledge of
electrical and hydraulic diagrams. The indi-

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Boom April 2015 Issue

In addition to the theoretical courses and
practical machine training, exchange and
discussions are an important part of the
three-day event.
A varied program, including a visit of the
production, an evening event and a drivers
training, provides space for knowledge
transfer and time for exchange between
customers, dealers and manufacturers.

More information: www.sennebogen-academy.com